Privacy Policy

Last updated:

1. Data Controller

The data controller responsible for your personal data is:

Wildiewashal
1121 Healesville - Koo Wee Rup Rd, Woori Yallock VIC 3139, Australia
Email: question@wildiewashal.world
Phone: +61 3 5961 5722

2. Scope and Purpose

This Privacy Policy describes how Wildiewashal ("we", "us", "our") collects, uses, stores, and protects personal information when you visit our website at wildiewashal.world and use our 30-day habit challenge platform. We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and, where applicable, the General Data Protection Regulation (GDPR) and other international data protection laws.

This policy applies to personal information we collect through our website, contact form, cookies, and related communications. By using our website, you acknowledge that you have read this Privacy Policy.

3. Data We Collect

3.1 Information You Provide

  • Contact form submissions: name, email address, message content
  • Cookie consent preferences stored in your browser

3.2 Automatically Collected Data

  • IP address (anonymized where possible)
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on pages
  • Referring URL

4. How We Collect Personal Information

We collect personal information directly from you when you submit our contact form, communicate with us by email or phone, or interact with cookie consent options on our website. We also collect certain information automatically when you visit our website, including through server logs and analytics tools where you have provided consent.

Where lawful and practicable, you may interact with our website without identifying yourself or using a pseudonym. However, if you wish to contact us or receive a response to an inquiry, we will need your name and contact details.

5. Legal Basis for Processing

5.1 Under the Privacy Act 1988 (Australia)

We collect, use, and disclose personal information only where it is reasonably necessary for our functions and activities, including operating and improving our website, responding to inquiries, maintaining security, and complying with legal obligations. Where required, we obtain your consent before collecting or using personal information for purposes such as analytics, marketing cookies, or direct marketing.

5.2 Under the GDPR (where applicable)

  • Consent: Contact form submissions and non-essential cookies (analytics, marketing)
  • Legitimate interest: Website security, fraud prevention, and service improvement
  • Legal obligation: Compliance with applicable laws and regulations

6. How We Use Your Data

  • Responding to your contact form inquiries
  • Improving our website and platform functionality
  • Analyzing website usage patterns (with your consent)
  • Ensuring website security and preventing abuse
  • Complying with legal obligations

7. Data Retention

  • Contact form data: retained for up to 24 months after resolution of your inquiry
  • Analytics data: retained for up to 26 months
  • Cookie consent records: retained for up to 12 months
  • Server logs: retained for up to 90 days

8. Data Sharing and Third Parties

We do not sell your personal information. We may disclose personal information to:

  • Web hosting and IT service providers who assist in operating our website, subject to confidentiality and data handling obligations
  • Analytics service providers (only with your consent)
  • Professional advisers where reasonably necessary
  • Law enforcement, regulators, courts, or other authorities when required or authorised by law

Before disclosing personal information to overseas recipients, we take reasonable steps to ensure those recipients comply with the APPs or are otherwise subject to comparable privacy protections, unless an exception under the Privacy Act applies.

9. International Data Transfers

Some of our service providers may store or process personal information outside Australia, including in the European Economic Area, the United States, or other countries. Where personal information is transferred overseas, we take reasonable steps to ensure recipients handle the information in accordance with the APPs. Where GDPR applies, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

10. Your Rights Under the Privacy Act 1988 (Australia)

Under the APPs, you have the right to:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of personal information that is inaccurate, out of date, incomplete, irrelevant, or misleading
  • Complaint: Lodge a complaint with us if you believe we have breached the APPs
  • Opt out of direct marketing: Request not to receive direct marketing communications from us
  • Withdraw consent: Where processing is based on consent, withdraw that consent at any time

To exercise these rights, contact us using the details in Section 19. We will respond to access and correction requests within a reasonable period, generally within 30 days. We may need to verify your identity before processing a request. We do not charge a fee for making a request unless permitted by law; if a charge applies, we will advise you in advance.

11. Your Rights Under GDPR (where applicable)

If you are located in the European Economic Area, you have the following rights regarding your personal data:

  • Right of access: Request a copy of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Request limitation of data processing
  • Right to data portability: Receive your data in a structured format
  • Right to object: Object to processing based on legitimate interests
  • Right to withdraw consent: Withdraw consent at any time without affecting prior lawful processing

To exercise any of these rights, contact us at question@wildiewashal.world. We will respond within 30 days where GDPR applies.

12. Direct Marketing

We do not send direct marketing communications unless you have consented or we are otherwise permitted by law. If we do send marketing communications, each message will include a simple means to opt out. You may also opt out at any time by contacting us using the details below.

13. Notifiable Data Breaches

If we experience a data breach that is likely to result in serious harm to individuals whose personal information is involved, we will comply with the Notifiable Data Breaches scheme under the Privacy Act. This includes assessing eligible data breaches, notifying affected individuals, and reporting to the Office of the Australian Information Commissioner (OAIC) where required.

14. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including HTTPS encryption, access controls, regular security assessments, and staff training on data protection practices.

15. Cookies

For detailed information about cookies and similar technologies we use, please see our Cookie Policy.

16. Children's Privacy

Our website is not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can take appropriate steps to delete it.

17. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Changes will be posted on this page with an updated revision date. Where changes are material, we will take reasonable steps to notify you. We encourage you to review this policy periodically.

18. Complaints and Supervisory Authorities

If you have a privacy complaint, please contact us first using the details below. We will acknowledge your complaint and aim to resolve it within a reasonable time.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

  • Website: www.oaic.gov.au
  • Phone: 1300 363 992
  • Post: GPO Box 5218, Sydney NSW 2001, Australia

If you are located in the European Economic Area and believe we have not adequately addressed your concerns, you may also lodge a complaint with your local data protection authority.

19. Contact

For privacy-related inquiries, access or correction requests, or complaints, contact us at:

Wildiewashal
1121 Healesville - Koo Wee Rup Rd, Woori Yallock VIC 3139, Australia
Email: question@wildiewashal.world
Phone: +61 3 5961 5722